Delivery Information
At Kivashi Foods, we aim to deliver your orders quickly and safely while maintaining the quality of our homemade products.
1. Delivery Locations
We currently deliver across India.
If your location is serviceable, you will be able to place an order on our website.
2. Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped on Sundays or public holidays.
3. Delivery Time
Estimated delivery time:
• Metro cities: 2–4 business days
• Other locations: 4–7 business days
Delivery times may vary depending on your location and external factors.
4. Shipping Charges
• Free delivery on orders above ₹499
• A small shipping fee may apply to orders below this amount
Shipping charges will be displayed at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email.
You can use this link to track your delivery status in real time.
6. Delays
While we strive to deliver on time, delays may occur due to:
• Courier partner issues
• Weather conditions
• High order volume
We appreciate your patience in such cases.
7. Incorrect Address
Please ensure that your shipping details are accurate.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
8. Contact Us
If you have any questions regarding delivery, feel free to contact us:
Email: contact@kivashifoods.com
Phone: +91-7602705014
Location: Asansol, West Bengal, India