Terms & Conditions
Welcome to Kivashi Foods. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, you confirm that you agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Use of Website
This website is intended for personal use only.
You agree not to:
• Misuse or disrupt the website
• Copy or reproduce any content without permission
• Use the website for any illegal or unauthorized purpose
3. Products
All our products are homemade and prepared using traditional methods.
As these are food items, slight variations in taste, color, or texture may occur. This is natural and does not affect product quality.
4. Orders & Payments
Once an order is placed, you will receive a confirmation via email or SMS.
We reserve the right to cancel or refuse any order due to:
• Incorrect pricing
• Product unavailability
• Suspicious or fraudulent activity
All payments must be made through the available payment methods on our website.
5. Shipping & Delivery
We aim to deliver orders within the estimated time mentioned on our Delivery Information page.
However, delays may occur due to external factors such as courier issues, weather conditions, or high demand.
Customers are responsible for providing accurate delivery details.
6. Returns & Refunds
Due to the perishable nature of our products, returns are not accepted after delivery.
Refunds or replacements will only be provided in cases of:
• Damaged products
• Wrong item delivered
• Spoiled or leaking product
As per our Return & Refund Policy.
7. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Kivashi Foods.
You may not copy, reproduce, or use any content without prior permission.
8. Limitation of Liability
Kivashi Foods shall not be held responsible for any indirect or incidental damages arising from the use of our website or products.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: contact@kivashifoods.com
Phone: +91-7602705014
Location: Asansol, West Bengal, India